DIGI-POTS Solution Brief – ADA Accessible

Your Trusted Connectivity Partner

SouthLight Services delivers tailored connectivity solutions, from VoIP to POTS replacement, ensuring reliable service across industries. With best-in-class partners and dedicated support, we keep your business connected and future-ready.

Our Services

DIGI-POTS

Upgrades outdated POTS lines with redundant, modern communication solutions

DIGI-Wireless

Ensures reliable connectivity for critical network operations

DIGI-Dial

Offers flexible, high-quality enterprise voice and collaboration solutions that enhance communication for businesses of all sizes

API INTEGRATION

Enables effecient connectivity between IT systems, streamlining workflows for operational efficiency

Why Choose Us?

Choose SouthLight Services for our customizable solutions, dedicated support, and innovative technology that enhance your business’s connectivity, reduce cost and drive efficiency.

  • Multi-Carrier SIM enabling 5G 
  • “Aways On” Connectivity 
  • Dedicated Support 
  • Competitive Rates

DIGI-POTS

The POTS Dilemma

Traditional POTS lines are becoming increasingly problematic due to deregulation, rising costs, aging infrastructure, and complex billing. From 2019 to 2022, costs surged by 23.6%, and businesses are facing up to 72 hours of downtime annually. Maintaining these outdated systems leads to longer repair times, often exceeding 48 hours, and hidden fees that make-up 20 to 30% of total bills. Additionally, 60% of companies report blind spots in monitoring critical lines, while 75% feel unprepared to adopt new technologies. 

Regulatory changes add to the pressure. FCC Order 19-72A1, issued in August 2019, allows carriers to phase out copper POTS lines by August 2022, forcing businesses to transition to modern communication solutions.

Our Mission

SouthLight Services combats the POTS dilemma with its innovative POTS Replacement Solution, featuring DIGI-POTS™  technology for 99.99% uptime and compatibility with existing protocols. With multi-carrier support and automatic failover, it reduces downtime by up to 95%. This scalable solution serves critical applications like fire/security alarms, elevators and security gates, achieving an average cost reduction of 30-50% compared to traditional POTS lines. Enhanced reliability is ensured through real-time monitoring and 24/7 expert support, making SouthLight an effective alternative to outdated POTS lines.

Digi-POTS Technology

A cutting-edge solution that replaces legacy POTS lines with digital alternatives, offering 99.99% uptime.

Compatibility

Supports existing protocols like Contact ID, SIA, and Bosch RPS, ensuring seamless integration with current systems.

Multi-Carrier Support

Utilizes multi-carrier SIM technology with automatic failover to the strongest available signal, reducing downtime.

Scalable Hardware

Multiple router configurations available, port density to support up to 200 POTs lines, and battery life up to 72 hours.

Service Management Portal

A centralized platform for real-time monitoring, management, and reporting, offering 24/7 visibility into system performance. Optional API integration available.